Our Rewards Program was designed to reward our loyal customers. To learn the ins and outs of this fantastic program, check out some key points below. If you have additional questions, feel free to reach out to cs@planttherapy.com!
Earn Points When You Shop
It’s super simple, for every $1 you spend, you earn 1 Rewards point! For example, spend $46, get 46 points. And when you’ve spent $100 and/or earned 100 Rewards Points, you’ll get a $5 reward. That’s basically getting 5% back on every dollar you spend (even more if you’re our Bestie, but we’ll get to that in a minute). And the best part? There’s no limit on how many points you can earn!
- 100 points = $5
- 200 points = $10
- 300 points = $15
- 400 points = $20
- 500 points = $25 . . . you get the idea!
Your points are calculated after discounts are applied and before taxes. Additionally, you can’t earn points on redeemed points, so using your $5 reward won’t earn you 5 more points. Finally, your points expire after six months of inactivity in your Rewards account. If you don’t make a purchase, write a review, or answer a blog post question for six months – you lose your points.
To check your rewards points balance, current Bestie status, and rewards history, check the top of your Rewards Account page. Points are usually in your account within minutes of your purchase. It might take up to 48 hours, but if it takes longer, our customer satisfaction team at cs@planttherapy.com is happy to help you!
Redeem Rewards Points
You can use up to $50 in rewards in a single transaction. Easily redeem your rewards at checkout. If you have enough points for a reward, you'll see a drop down box in your cart where you can select to redeem rewards in $5 increments. After you've made your selection, click the 'apply' button and your rewards will be applied!
Do Points Disappear?
If you haven’t been active in your Rewards account for more than six months, your points will expire. But there are some easy (and free) ways to keep earning points even if you’re not placing an order.
Earn Free Points
Like us on Facebook (10 points), follow us on Twitter (10 points), follow us on Instagram (10 points), share us on Facebook once (10 points), and follow us on YouTube (10 points). You’ll earn points for following us and you’ll get all the latest updates on sales and new products! Make sure to do it from your Rewards page to get credit.
If your social points don’t show up within 24 hours, contact cs@planttherapy.com and we’ll fix it.
In addition to your social media points, we have monthly tasks that can earn you up to 80 points a month. Once a week you can review a product and get 15 Rewards Points. Every two weeks you can read a blog post and answer a question for another 10 points. That’s 80 points a month without spending a dime!
Get an Exclusive Birthday Oil
We made you a birthday present! Rewards members get our exclusive Tiramisu Blend, for free, with a $5 online or in-store purchase during their birthday month. We know you’re going to get oils for your birthday – have one on us!
To get your birthday oil, make sure you’ve added your birthdate to your rewards account. Then check your email on your birthday for a unique code!
Use Rewards with Any Sale or Coupon
Your points can be combined with other coupons, sales, and promos, scoring you some serious deals. The only things your points can’t buy are Plant Therapy gift cards/certificates.
Plus, watch for double (or triple) point days & potential Rewards-only offers. We love to surprise our customers, and what’s better than earning rewards twice as fast?
We Refund Points on Returns
You bought a new oil, smelled it, and realized it’s not for you. We’ve got you covered! When you return an item, your rewards applied towards the purchase will be added back to the Rewards Balance as an account credit. Additionally, if you earned points on the purchase you’re returning, those will be deducted from your Rewards account when your return is finalized.
Oily Besties Get Serious Rewards
Earn 1,000 points and you’ll become our Oily Bestie! Once you’re our Bestie, you earn even more points because we love you that much. Our Besties earn 1.5 points for every $1 spent!
- Oily Friend: Spend $100 = $5 reward
- Oily Besties: Spend $67 = $5 reward
Bestie status is based on total points earned over 12 months, starting from when you sign up. So even if you use some of your points and don’t keep 1,000 in your bank, you’ll still be our Bestie. Additionally, every time you hit 1,000 points, your Bestie expiration date resets. Instead of expiring a year from your first 1,000 points, your Bestie status will expire one year from your last 1,000 points.
Be sure to check out the Rewards page and read through our FAQ for even more info. If you still have questions, we’d love to chat! Just contact our customer satisfaction team at cs@planttherapy.com.
