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Plant Therapy takes pride in being a trustworthy company that goes above and beyond for our customers. We strive to deliver the best shopping and product experience possible while supporting you on your natural products journey. Our knowledgeable and friendly Customer Satisfaction Team is ready to answer your questions about your order, help you select the right product, offer informational resources, and so much more!

Contact Details


Email: [email protected]
Phone: 800-917-6577
Customer Service Hours: Monday - Saturday 6 AM - 10 PM MT
Sunday 8 AM - 6 PM MT
Address: 621 Washington St. S. Suite 100
Twin Falls, ID 83301 US

Send Us a Message

Meet Our Team

Tyler
Tyler

Hi! My name is Tyler, and you will always find me with my darling Cameron, and our two little monster Australian Shepherds, Jerry, and Wiley! We like to kayak, bowl, adventure, eat, and generally try to make everything we do as fun, and easy as possible. My favorite oil is Kumquat!

Danny
Danny

Hi! My job is to help others help our customers. To me that means a lot. There is always something to teach, learn, and ways to grow each day. Some days I feel like they teach me more than I do them. Every person in our great company does something important so that you can enjoy what you came for at a great price. Our value is more than our values. We are unstoppable. Please take your time and ask questions. Our quest is your questions.

Jay
Jay

My name is Jay, Dedicated father who has constant need to expand my knowledge base, its like my brain won't shut off. If you want to teach I will probably want to learn. Hate not having the answer and wont stop until I have one. Intense passion for cooking and spent 20 years in kitchens all over America, before coming to Plant Therapy. I'm a huge hockey fan with football close behind ( I rep Philly 24-7, 365)

Cat
Cat

I am a proud mom of 3 beautiful girls and a wife. It was my pleasure to have served in the U.S. Air Force for 5 proud years and was able to travel the world. I Love almost all outdoors activities with the family.

Jordon
Jordon

Hiya! Jordon here, Animal lover!! I have 5 dogs 4 cats, 2 guinea pigs, and a hamster, full house with those guys!! I love anything Potter and Tim burton! House Slytherin !! I spend most of my time with the animals, or family. Just a few of my favorite oils are Pink Grapefruit and Lemon cupcake!

Mel
Mel

I am one of Plant Therapy's Wholesale Account Managers. I love spending time with my family and I have one grandchild. When I am not at work you will find me outdoors with my family. I like to Hike, Camp, Hunt and Ride. And when it is gloomy outside you can find me curled up on the couch reading a good book. One of my favorite oils is May Chang for it's uplifting smell and properties.

Stephanie
Stephanie

Hey y'all! Just a little about me. I've been working for PT for a little over 3 years now and it's been my favorite job so far! It's something I'm passionate about and I like teaching others about essential oils as well. My kids (11 & 8) love when I make new blends for them to try out! I also enjoy reading, learning, playing video games, and quilting!

Megan
Megan

I am an oil loving ma-ma who has three wonderful little girls. Family is very important to me! In my free time you can catch me outside adventuring or curled on the couch with my cat reading a book. My favorite oil is Peru Balsam!

Mady
Mady

I am one of our Certified Aromatherapists at Plant Therapy, and I love reading, listening to music, and spending time with my amazing nieces and nephew. My favorite color is maroon!

Abby
Abby

I love to spend time outdoors with my husband, daughter, and black lab (blew). I also love to do arts and crafts.

Lisa
Lisa

I am a fun and pleasant person. I like to make people feel like they matter. I am a grandma and love my grandkids. I love spending time with my family and friends having fun.

Cathy
Cathy

I love essential oils and my favorite is a blend of orange and cloves. I love helping people. I have 19 grandchildren that I adore! I love being fun and silly with them.

Frequently Asked Questions

Are Plant Therapy’s Essential Oils Therapeutic Grade?

All of Plant Therapy’s oils are 100% pure, free from any additives, adulterants or dilutions. They are of the absolute highest quality and are ideal for use in aromatherapy.

Since there is no organization that oversees the quality of essential oils, ‘Therapeutic Grade’ is simply a marketing term. Any company can say their oils are therapeutic grade. Some companies use other therapeutic grade terms, or other grading or certifying terms, for internal quality standards. However, these terms are often trademarked by the company. When looking for the highest quality oils, don’t look for terms such as ‘Therapeutic Grade’ since any company can use this term. Since there is no actual third party grading or certifying of essential oils, it is best to look for a company that ensures the quality of their oils based on test results and experts. Some tests that are important when ensuring the quality of an essential oil are GC/MS (Gas Chromatograph/Mass Spectrometer) tests and organoleptic test. Please head on over to Plant Therapy’s Quality page to read more about what we do to guarantee our oils are of the highest quality.

Are Plant Therapy’s Essential Oils Organic?

Many are but not all. We work very hard with our suppliers to provide oils that come from organically grown plants. That being said, we only carry a small line of certified organic oils. These oils are clearly labeled and our line of certified organic oils and synergies is continually growing. If you are looking for a guarantee that the oil was grown organically and follows the organic standards, we recommend you purchase our certified organic oils. Since many small farmers cannot afford to certify their organically grown plants, the only way to guarantee the oil is organic, is to purchase a certified organic oil.

Can Plant Therapy’s Essential Oils Be Used Internally?

We do not recommend the general internal use of essential oils. Essential oils are highly concentrated and have the capacity to cause serious damage if used internally without the necessary expertise required in administering them. We do have customers who choose to use our oils internally. However, we recommend it only be done with great respect for the power of essential oils, under the direction of someone who is qualified in the internal use of essential oils and someone who truly understands the chemical makeup of each individual oil, and NOT on a daily basis.

Are Any of Plant Therapy’s Essential Oils Redistilled (1st, 2nd, 3rd distillation)?

Most essential oils do not need to be redistilled. The only time this happens is if you are trying to remove some of the minor constituents found in the essential oil. Most often this is done for the food flavoring industry. This is also done for toxic substances such as hydrocyanic acid (cyanide) in bitter almond oil. Because cyanide is so toxic, this oil is legally required to be redistilled. In these cases, the plant would be distilled and then the essential oil would be fractionally distilled, or redistilled, to remove these minor constituents.

The only oil that we carry that has been fractionally distilled is our Bergamot. Bergamot is a highly phototoxic essential oil. Plant Therapy’s Bergamot is known as bergapten free. This means that the chemical constituent that makes Bergamot so phototoxic, bergapten, has been removed from our Bergamot making it safe to use in the sun.

How Are Plant Therapy’s Essential Oils Extracted?

Most of Plant Therapy’s essential oils are extracted using steam distillation. Our citrus oils are extracted using cold pressed extraction. We also carry a few CO2 extracted oils and also a few solvent extracted absolutes. Here is some more information about the different methods of extraction.

Steam Distillation: The most common process of extracting an essential oil is by distillation, a process that isolates the aromatic, volatile element of the plant with steam.

Hydro-Distillation: Hydro-distillation is very similar to steam-distillation with one major difference. With traditional steam-distillation, steam passes through the plant material, carrying the essential oils in the vapor to be separated later. During hydro-distillation, the plant material is placed directly in the water that is then heated to boiling. The essential oils are carried through the vapor, condensed, and decanted to separate the essential oils from the water.

Cold Pressed: Expression, or cold pressing, is used primarily for citrus fruits like orange and lemon, where the essential oil is obtained in tiny pockets in the peel or rind. Oils extracted by cold pressing are the most volatile of essential oils and can evaporate quickly when exposed to air.

CO2 Extraction: The CO2 extraction method yields a greater number of aromatic compounds than any other distillation process, making this extraction method one of our personal favorites! In certain conditions at a low temperature Carbon Dioxide or CO2 can be pressurized to become a liquid. This liquid then acts as a solvent and is used to extract the oil from plants. After extraction is completed, the extraction vessel is brought back to normal temperature and the CO2 rapidly converts to gas, leaving behind a high quality oil that is free of solvents.

Solvent Extraction (only used for absolutes): Flowers too delicate to be processed with heat are soaked in a solvent, usually hexane that extracts the volatile elements. The solvent is then evaporated leaving only the most fragrant constituents behind. This process produces what is called an "absolute". Here is a more in depth step by step process: 1) Plant material is macerated in a solvent. Usually hexane. 2) After several days the solvent is removed, leaving the viscous, fragrant concrete. 3) The concrete is dissolved with high proof alcohol. 4) The mixture is chilled, and separates into plant waxes and fragrant tincture. 5) The fragrant tincture is vacuum distilled to evaporate off the alcohol, leaving an absolute. All absolutes are extracted using solvent extraction.

Usage Related Questions

Why Are Some Oils Unsafe To Use On Or Around Children?

There are many reasons why some essential oils are not recommended to be used on or around children. Some of these reasons are toxicity concerns, adverse skin reactions and breathing problems. Children are more at risk because they are smaller and therefore more susceptible to toxic substances, their metabolism is less effective than an adults, their skin is thinner and not as mature as an adults, and they are more susceptible to respiratory issues. To view a list of oils that ARE safe to use on or around children, please visit our KidSafe section.


Why Should Certain Oils Be Avoided During Pregnancy?

Certain essentials oils are considered too powerful for use during pregnancy as they may stimulate the production of certain hormones and can encourage bleeding. Please consult your physician or contact our aromatherapists at [email protected] before using essential oils while pregnant.

Do I Need To Dilute Plant Therapy’s Essential oils When Using Topically?

Short answer, yes. Essential oils are volatile meaning that they evaporate very quickly. When you dilute essential oils, the evaporation process is much slower because they are diluted in non-volatile substances. The carrier oil then carries the essential oil into the skin which means that you can use less essential oil. Additionally, the therapeutic benefits of a carrier oil often increases the therapeutic benefits of the essential oil!

Policies and Procedures

Do You Offer Samples?

At this time we do not offer samples. We offer a 100% customers satisfaction along with free shipping and free return shipping. With our great prices, we recommend that you try out some of our oils that you are interested in trying. We are sure you will be satisfied with the quality of our essential oils.

How Does Your 100% Customer Satisfaction Guarantee Work?

We're dedicated to customer satisfaction! That's why we offer a 90 day 100% money back guarantee. If your purchase doesn't fulfill your needs for any reason, we'll simply replace that product free of charge or you can return your item for a full refund. With free shipping* and free return shipping, there's no reason why you shouldn't try our products! For shipping details and rates, please visit our Shipping Page

How Do I Return A Product?

Please fill out a return form HERE. All return requests will be processed within 48 hours.

Payment Questions

What Methods Of Payment Do You Accept?

We accept all major credit cards, PayPal and Checkout by Amazon.

Can I Pay Over The Phone?

Yes. Please call us at 800-917-6577 and we will be more than happy to assist you.