Shipping & Return Information
Get free shipping and returns for all U.S. retail customers! Estimated delivery 2-5 business days.* If you need faster shipping, select one of the options at checkout to get your quote or click “Estimate Shipping” on the product page. You can change your shipping method at any time during checkout and payments will not be processed until you submit your order.
- Free Shipping Free to all U.S. retail customers. Estimated delivery 2-5 business days. Same-day shipping if order placed before 12:00 p.m. MST.
- USPS Priority Mail Upgrade for only $4.99. Estimated delivery 2 - 3 business days.
- USPS Express Mail Cost will be quoted at checkout. Estimated delivery 1 - 2 business days.
- FedEx 2 Day Cost will be quoted at checkout. Estimated delivery 2 business days.
- FedEx Overnight Cost will be quoted at checkout. Estimated delivery 1 business day.
* PLEASE NOTE: Our daily shipping cutoff time is 12:00 PM MST. If you order after 12:00 PM MST, your order may be shipped the following business day. Estimated delivery time frames are based on business days and do not include weekends. Please choose your shipping method carefully during checkout to ensure that your order arrives by the date you need it.
We ship worldwide! The estimated international shipping time is 7-21 business days.
To see our very affordable shipping rates, go to any item and click "Estimate Shipping" or add your
items to your shopping cart.
As you proceed through checkout, it will give you a shipping quote. Payment will not be processed until you submit your order.
Free International Shipping**
- Canada retail customers receive free shipping with purchase of $75 or more. All shipments are shipped Duties, Customs, & Taxes paid.
- Australia, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, Hong Kong, Hungary, Ireland, Israel, Italy, Japan, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, South Korea, Spain, Sweden, and Switzerland retail customers receive free shipping with purchase of $75 or more. All shipments are shipped Duties, Customs, & Taxes unpaid. Buyer is responsible for delivery fees.
- United Kingdom retail customers receive free shipping with purchase of $75 or more. All shipments are shipped Duties, Customs, & Taxes paid.
- Brazil unfortunately we have suspended future shipments to Brazil, at this time.
- Russia we have suspended shipments to Russia.
Bulk Shipping Policy
Typically ships within 4 days. Please note there may be an extra carrier fee charge for bulk items. If applicable, this fee will be automatically applied at checkout.
** PLEASE NOTE: Free international shipping excludes our bulk category and all single items that have a shipping weight over 4.4 LBS. Plant Therapy will choose the shipping method for international shipments that qualify for free shipping.
Our goal is to help you and your family live happier, healthier lives – and that includes ensuring you’re
completely satisfied with your purchase. If for any reason, you are unhappy with your Plant Therapy
purchase, we offer a 100% money-back guarantee within 90 days of purchase. Has it been more than 90
days? Don't worry, we are still happy to credit your account with the amount of return.
Fill out the form HERE to start the return process. Please allow up to 5 business days for your return to be processed.
Bulk Return Policy
Please note that Bulk orders are not eligible for additional promotions and can not be combined with
other discounts. Please note that Bulk orders are not eligible for returns, replacements, exchanges or
refunds. If for any reason you feel that there is a quality issue with your bulk oil then please notify
the wholesale team within 10 days of delivery and send a small sample back for testing.
Non-defective or damaged approved bulk returns will have a 20% restocking fee applied
Email: [email protected]
Hours: Monday-Thursday 6:00 AM - 5 PM. and Friday 6:00 AM to 4 PM.